Returns & Exchanges

At Morenzio, we want you to be completely satisfied with your fashion experience, which is why we offer a seamless 30-day return policy for all unworn items. We ensure that every exchange or refund is handled with the same care and attention to detail as our curated collections.

Return Process

• 1.
  Initiate Your Request

  Log into your Morenzio account and navigate to the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags, protective seals, and accessories are included to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided return label to your parcel and drop it off at any authorized courier location; we recommend keeping your tracking receipt for peace of mind.

• 4.
  Quality Check & Refund

  Once our team inspects the returned garments for quality assurance, your refund will be processed back to your original payment method within 5 to 7 business days.